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The Fine Print

Terms & Conditions.

Please read these Terms of Use (“Terms”, “Terms of Use”) before using the www.delcielobrewing.com website (the service operated by Del Cielo Brewing Co (“Del Cielo,” us”, “we”, or “our”). 

By accessing or using the service, you are agreeing to comply and be bound by these terms. If you disagree with any part of the terms, please do not continue using the website.  Also, you agree that by using the site, you are confirming that you are at least 21 years old and that you are legally able to enter into this agreement.

CODE OF CONDUCT

Del Cielo Brewing is committed to building a safe place within our community for all gender identities, races, and backgrounds. Any acts of discrimination, abuse, homophobia, misogny, racism or sexism displayed towards our staff or customers will not be tolerated.

TERMINATION

You may terminate this agreement at any time, given that you discontinue any further use of the website. We also reserve the right to terminate your use of the site for any reason. Upon termination by either party, users must promptly delete all materials downloaded or otherwise obtained from the site or through the service.

INTELLECTUAL PROPERTY

This website is a collection of materials created or owned by or licensed to us. These materials include, but are not limited to text, graphics, logos, button icons, images, audio and/or video media. The service and its original content, features and functionality is our exclusive property. You may not use any meta-tags or any other “hidden text” utilizing Del Cielo Brewing Co name or trademarks without our expressed written consent. 

Nothing contained in these Terms or on the site should be understood as granting you a license to use any of the trademarks, service marks, or logos owned by Del Cielo Brewing or by any third party.

GOVERNING LAW

These Terms shall be applied in accordance with and governed by the laws of the United States and the State of California, without reference to their rules regarding conflicts of law. You hereby give consent to the exclusive jurisdiction of the state or federal courts in Contra Costa County, California, USA in all disputes arising out of or related to the use of the site.

USER INPUT AND CONTENT
We appreciate the ideas, support and input we get.  Please know that if you send electronic mail or other input to us through this website, recognize we may use it for any purpose without compensation or attribution. 

PROHIBITED USES

Del Cielo Brewing imposes certain restrictions on what is permitted when using the site and the service such as violating or attempting to violate any security features. Any violation of system or network security may subject you to civil and/or criminal liability.

We reserve the right to terminate your account or your access to the site immediately, with or without notice to you, and without liability to you, if Del Cielo Brewing believes that you have violated any of the Terms & Conditions or interfered with use of the site.

Additionally, we do not allow any content that is obscene, abusive, or threatening or advertises on our website. We reserve the right to terminate receipt, transmission, or other distribution of any such material using the website. If you become aware of misuse of the site or any prohibited content or conduct, please bring it to our attention at [email protected].

AFFILIATE SITES / LINKS TO OTHER WEBSITES

Since we work with other organizations and businesses to run our services and make our products, we may also include links to other websites that are not operated or owned by us. These links are provided solely for you for further information and we have no control or responsibility over the content or practices of the linked website(s).

ONLINE STORE POLICY

You must comply with all applicable regulations and legislation, including being 21 years or older to purchase and pick up alcohol.  When purchasing or picking up a beer order, you must have a valid form of identification and a signature that matches that of the person who placed the online order.

If there is something wrong with the quality of your beers, please send an email to [email protected] within 15 business days of receiving your beers. In your email, please describe your question, concern, or complaint in as much detail as possible. We will investigate and respond to you as soon as we can.

We will replace or refund you for any product that is damaged. By law, know that we cannot accept returns of alcoholic beverages unless the product is flawed. We are also unable to accept return of alcohol that was damaged due to adverse weather conditions during shipment, or product that is ordered in error and shipped. 

All orders are subject to availability. If a product you have ordered is no longer available, we will contact you and you will have the option to cancel your order, ask for a refund or exchange for another item.

For our full store policy, please check out the dedicated page here.

DISCLAIMER

When it comes to technology, hiccups can happen. We cannot guarantee that the information, materials or content on the site or functions of the website is always accurate, complete or error free. We are not liable for any damages arising from any defect in the accuracy, quality, completeness or timeliness of the data, information, but we will act as quickly as possible to fix and notify you of errors and issues that are brought to our attention. 

CONSENT TO TERMS AND CHANGES

As our business grows, we may change these terms and conditions from time to time. When we make changes, we let you know by revising the date at the bottom of this page. Your continued use of this site after we make changes is considered acceptance of those changes, so please check the Terms and Conditions occasionally for updates.

CONTACT US

If you have any questions about these terms, please contact us at [email protected].

Effective Date (Last Updated On): July 27, 2022